Language strategies enhance workplace diversity and productivity

Business
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Emma Daza Spanish/English Instructor | Freestyle Language Center

The importance of having a language strategy in the workplace is increasingly evident, as organizations seek to improve communication, empathy, and productivity. A multilingual workforce can connect with a broader network, enhancing sales and innovation. The economic benefits are clear; non-English speakers in the U.S. earn significantly less than their English-proficient counterparts. As Fast Company notes, "English upskilling improves workers’ ability to communicate, connect, and collaborate," leading to career advancement and improved quality of life.

Diversity, equity, and inclusivity (DEI) are crucial elements of corporate culture. McKinsey & Company found that companies with high racial and ethnic diversity often see better financial returns. Language skills contribute to this diversity by bringing different perspectives and communication styles into the workplace.

However, traditional methods to address bias have not been effective over the past two decades. Harvard Business Review highlights this challenge: “As we know, the average tools in our corporate toolbox to combat bias and increase minority representation have not been effective over the last two decades.”

Natasha from DPR Construction emphasizes cultural appreciation through language learning activities during Hispanic Heritage Month. Flora Lewis encapsulates the broader value of language learning: “Learning another language is not only learning different words for the same things but learning another way to think about things.”

Investing in language programs fosters inclusivity while enhancing organizational skills. Companies without a language strategy may face issues like misunderstanding and high turnover rates. Freestyle Languages offers flexible programs without annual commitments, focusing on long-term benefits rather than contractual obligations.

The return on investment from language training extends beyond financial gains to social and human benefits within an organization.