CapMetro announces major revamp of its bikesharing program

Local Government
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Andrew Skabowski Executive Vice President, Chief Operating Officer | Official Website

CapMetro today announced the revamp of MetroBike to CapMetro Bikeshare, set to launch later this summer. This significant upgrade will completely revitalize the popular bike-sharing service and introduce new equipment, a new app, and more, offering improved public transportation options for Austin's bike-riding community.

Starting July 1, 2024, existing MetroBike services will be temporarily suspended as the transition to CapMetro Bikeshare begins rolling out later in July. Full completion is expected in the fall.

"The transition to CapMetro Bikeshare represents our dedication to providing innovative, sustainable and convenient transportation options for Austin,” said Dottie Watkins, President & CEO. “We’re thrilled to offer these new e-assist bikes, enhanced docking stations, and improvements, to ensure a better biking experience and make it easier and more enjoyable to navigate our city.”

With CapMetro Bikeshare, customers can enjoy a host of new features designed to make bike commuting more convenient and enjoyable:

- A New Fleet of 100% Electric Assist Bikes: These e-assist bikes require pedaling but provide an automatic motor assist, making rides smoother and more efficient.

- All New Docking Stations: Modern docking stations will be installed at existing locations, with a few new additional stations to better serve our community.

- More Stable Ride: With a durable bike frame and inline battery placement, the new bikes offer a more stable and comfortable ride.

- Convenient Pass-Purchasing: The new Bikeshare App allows for easy pass purchasing and management, ensuring a hassle-free experience.

To facilitate the transition of the new docking stations and bikes, MetroBike service will be paused starting July 1 as the current equipment is retired. Annual and 31-day pass purchases were paused on June 1 as part of the transition. Existing MetroBike memberships will transfer to CapMetro Bikeshare. Customers with existing memberships will receive an email with instructions on how to transfer their account to the new system.

Customers are encouraged to sign up for CapMetro Alerts to receive important information on service impacts and major events, including the transition to CapMetro Bikeshare.

This service enhancement was made possible in part through an $11.3 million federal grant award to expand and enhance Austin’s bike share program. In January 2024, CapMetro announced a partnership with PBSC Urban Solutions Inc. to expand the program.

For more information about CapMetro services including CapMetro Bikeshare, please visit www.CapMetro.org.