CapMetro will introduce a Tap to Pay system on all its buses starting February 1, 2026. The new payment method will allow riders to pay fares by tapping a contactless debit or credit card, or using a mobile wallet such as Apple Pay or Google Pay, directly on the onboard fare validators. This change means customers no longer need to download an app or preload a fare card to board.
Most major credit cards and banks will be accepted with the exception of American Express. According to CapMetro, this option is aimed at making boarding faster and more convenient for different groups of riders, including occasional users, local residents who prefer convenience, tech-savvy commuters who use their phone or smartwatch for payments, and visitors who may not be familiar with the local fare system.
Samantha Baez, CapMetro’s Chief Experience and Engagement Officer said: “The introduction of tap to pay on our buses is our latest step toward modernizing our fare payment system to improve the customer experience. We expect this contactless payment option on board will increase accessibility, reduce barriers, and make it easier for both locals and visitors to choose CapMetro.”
Tap to Pay is available only on CapMetro buses at this time. Customers using this feature will benefit from daily fare capping; they will not pay more than $2.50 in one day when using the same credit card or mobile wallet.
Riders who qualify for discounted fares must continue using their Reduced Fare ID, the Umo app, or a reloadable fare card linked to their Umo account. Existing Umo customers are required to re-enter their payment details following a recent system update; however, those adding cash through the app or reloadable cards are not affected.
CapMetro serves Austin and Central Texas by providing public transportation services that emphasize safety and community engagement while supporting millions of trips each year through its board-governed structure (official website). The organization focuses on accessibility and inclusivity across diverse communities (official website), aiming to empower and enhance regional connectivity (official website). More than 31 million boardings occur annually throughout its service area (official website).
For further information about fares and payment options visit capmetro.org/fares.
