The City of Austin has announced a potential site for a new housing navigation center aimed at supporting individuals experiencing homelessness. The proposed location, at 2401 S. I-35 Frontage Road, was previously a motorcycle dealership and is currently leased to a gaming lounge. The city’s Homeless Strategy Office (HSO) plans to gather neighborhood input from the beginning to determine how best to transform this site into a service center for those at risk of or experiencing homelessness.
A housing navigation center offers various supportive services, including helping individuals find affordable housing, addressing day-to-day survival needs, and preventing homelessness. “This project is still in the early planning stages,” said David Gray, Director of the City of Austin’s Homeless Strategy Office. “We want to hear directly from the stakeholders in the neighborhood, and their feedback will guide how we move forward.”
The center would serve as a hub for intake, referrals, and access to essential services. The site offers ample indoor space for programming and outdoor areas designed for specific purposes. As it is city-owned, HSO will ensure safe operations by incorporating Crime Prevention Through Environmental Design principles.
Austin Mayor Kirk Watson emphasized the city’s commitment to addressing homelessness effectively: “We are dedicated to a plan and process that appropriately gets people off the streets.” He noted that as the owner of the site, the city can maintain stronger oversight than independent models.
The location also allows collaboration with nearby partners to expedite shelter placements for those needing temporary stays until permanent housing becomes available. Council Member José Velásquez encouraged residents to share feedback during community engagement opportunities: “Your insights will help shape the direction of this project.”
City Council is expected to vote on acquiring the property in early October. If approved, a lease agreement would be developed while renovations proceed. The facility aims to open by Spring 2026 under strict operational standards similar to those at Austin Community Court.
Council Member Ryan Alter highlighted the importance of improving navigation services: “By connecting people with services faster and more effectively, we can drive better outcomes for the entire community.” Engagement meetings with local stakeholders are being scheduled, and residents can email their feedback or questions.
For more information about homelessness in Austin, visit www.austintexas.gov/homelessness.
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